Shipping policy

Shipping Policy – FoneCaze

Thank you for shopping with FoneCaze! We are committed to delivering your orders in a timely and reliable manner.


📦 Order Processing Time

All our products are made-to-order, and processing begins immediately after your order is placed.

  • Processing time: 1–2 business days

  • Orders are processed only after successful payment confirmation (or COD confirmation)

Orders cannot be cancelled once they are processed.


🚚 Shipping & Delivery Time

Estimated delivery timelines:

  • Standard Delivery: 3–5 business days

  • Remote Areas: 5–10 business days

Please note:

  • Delivery timelines are estimates only and may vary depending on your location

  • Delays may occur due to courier issues, weather conditions, or other external factors beyond our control


📍 Shipping Charges

  • We offer free shipping on all products or promotions


📦 Order Tracking

Once your order is shipped:

  • You will receive a tracking link via SMS/Email/WhatsApp

  • You can track your order in real-time using the provided link


❗ Delivery Delays

While we strive to deliver on time, FoneCaze is not responsible for delays caused by:

  • Courier service issues

  • Natural events or unforeseen circumstances

  • Incorrect address or contact details provided by the customer

Such delays do not qualify for cancellation, return, or refund.


🚫 Failed Delivery Attempts

If delivery fails due to:

  • Incorrect address

  • Unavailability of the customer

  • Refusal to accept the order

The order may be returned or cancelled, and we reserve the right to:

  • Charge additional shipping fees for re-delivery

  • Reject future orders in case of repeated failed deliveries


📍 Address Accuracy

Customers are responsible for providing complete and accurate shipping details.

We are not liable for delivery issues arising from incorrect or incomplete address information.


📩 Contact Us

For any shipping-related queries:

📧 fonecaze.in@gmail.com

📞 9605145004


Thank you for choosing FoneCaze!