Contact information

Contact Information – FoneCaze

We’re here to help! If you have any questions, concerns or need assistance with your order, feel free to reach out to us.

📧 Email Support

For all inquiries, including order support, replacements, and general questions:

Email: fonecaze.in@gmail.com

We aim to respond within 24–48 business hours.

💬 WhatsApp Support

For quick assistance, you can contact us on WhatsApp:

WhatsApp: 9605145004

🕒 Available during support hours only.

Please include your Order ID for faster resolution.

🕒 Support Hours

Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Responses may be delayed during weekends or public holidays.

📦 Order Support

For faster assistance, please include:

  • Your Order ID

  • A brief description of your issue

For damage or defect claims, you must provide:

  • A clear unboxing video (mandatory)

⚠️ Important Note

  • WhatsApp support is for assistance only (no calls unless specified)

  • All final decisions regarding orders, replacements, and refunds are confirmed via email

  • Please avoid sending multiple messages for the same query

Thank you for choosing FoneCaze!
We appreciate your trust and support 🤍